Communicating Effectively

Communicating effectively is one of the keys to success in hockey coaching and to building positive relationships with the athletes and their parents and caregivers. Ongoing communication often deals with little problems before they become big problems.

However, good communication is much more than just talking. The way you deal with people, how you listen, how you ask questions, your tone of voice and your body language all sends messages to your athletes. Many hockey coaches tend to be good at sending messages, but need to improve their skills in receiving messages.

Communicating Effectively with your Athletes

Greet your athletes warmly by their name

Wear appropriate clothing

Speak clearly

Listen carefully

Give and receive feedback
          Be positive and encouraging.
          Be specific so the athlete is clear about what you expect.
          Focus on behaviour or actions that can be changed.
          Use words the athletes can understand - keep it simple for beginners.
          Encourage your athletes to give you feedback about how their performance
                    "felt".
          Ask questions to show that their contribution is important.
          Ask open ended questions that make your athletes think, take responsibility
                    and become self aware.

Be aware of your body language 

Communicating with Others
Parents, caregivers and others can have a big impact on how athletes feel about hockey.
It is important to establish a positive relationship with supporters right from the start of the season.
A good way to start is to hold a meeting to:

Introduce yourself

Discuss the season ahead

Set expectations

Thank them for their support

Allocate roles if required

Establish your expectations of supporters' behaviour while watching a competition
            or game

Communicating across Cultures
Be aware of cultural differences in communicating with your athletes.
If you are unsure about how to communicate with an athlete from a different culture, ask somebody for advice.